TERMS OF SERVICE

Terms of Service
Effective Date: January 2026

These Terms of Service (“Terms”) govern your use of The Truce Room Mediation Center website, forms, content, booking pages, and related services. By using this website, submitting an inquiry, booking a service, purchasing a service, or accessing our materials, you agree to these Terms.

1. Use of Website and Services

You agree to use this website and our services only for lawful purposes and in a manner that does not violate the rights of others, misuse our forms or systems, interfere with site functionality, or attempt unauthorized access to content, accounts, or communications.

2. Scope of Services

The Truce Room provides mediation-related, conflict-resolution, educational, and support services as described on the website or in a written agreement.

Unless expressly stated otherwise in writing, our services do not include legal representation, legal advice, psychotherapy, medical services, or crisis intervention.

Texas law recognizes mediation as a process facilitated by an impartial mediator, and Texas mediator ethics emphasize neutrality and self-determination.

3. No Guarantee of Outcome

We do not guarantee settlement, agreement, reconciliation, de-escalation, enforceability, court approval, emotional closure, or any other specific outcome. Any decision to settle, sign, decline, continue, or withdraw remains the responsibility of the participants.

4. Booking, Payment, and Fees

Fees, packages, deposits, session lengths, and related policies are as posted on the website or as otherwise confirmed in writing at the time of booking. Payment may be required in advance.

You agree to provide current and accurate billing information and to pay all agreed fees.

5. Pricing and Policy Changes

The Truce Room reserves the right to update pricing, package structures, sliding-scale availability, promotions, special offers, and related policies for future services at any time. Existing paid or written-confirmed services will generally not be changed retroactively unless required by law, necessary for safety or scope management, or mutually agreed.

6. Scheduling, Rescheduling, and Cancellations

Appointments are subject to availability. We reserve the right to reschedule, pause, or cancel services where necessary for operational, ethical, safety, neutrality, emergency, illness, or appropriateness reasons.

Your booking confirmations, fee policies, or service agreements may provide additional rules regarding cancellation windows, no-shows, late arrivals, deposits, and refunds.

7. Right to Refuse, Pause, or End Services

We reserve the right to decline, postpone, suspend, separate, or terminate services where:

• the matter is outside our scope

• the matter appears unsafe or inappropriate

• neutrality cannot reasonably be maintained

• a participant is unable or unwilling to participate meaningfully

• abusive, threatening, fraudulent, or bad-faith conduct occurs

• required forms or payment obligations are not completed

• continuing the service would create ethical, legal, or operational concerns

Texas mediator ethics expressly recognize mediator discretion to postpone or terminate mediation when appropriate.

8. Confidentiality

Where applicable, mediation-related communications may be protected by Texas ADR confidentiality law. However, confidentiality is subject to legal limits, lawful process, safety concerns, and recognized exceptions. Ordinary website use or general email contact does not automatically create unlimited confidentiality in every context.

9. Mediator Testimony and Records

To the fullest extent permitted by law, mediation communications, mediator files, and mediator notes are confidential. The mediator is a neutral facilitator and is not a witness for either side. Neither the mediator nor the mediator’s files are intended to be subject to compelled testimony or production regarding mediation communications except where disclosure is permitted or required by applicable law or other valid legal authority.

10. Intellectual Property

All website content, branding, wording, graphics, downloads, frameworks, forms, and original materials created by The Truce Room, including the L.A.M.B. Method and related materials, are owned by or licensed to The Truce Room unless otherwise stated.

You may not reproduce, distribute, republish, modify, sell, or create derivative works from our content without prior written permission, except for limited personal, non-commercial use consistent with the purpose of the site.

11. User Submissions

If you submit messages, forms, reviews, intake information, or other materials to us, you represent that the information provided is accurate to the best of your knowledge and that you have the right to provide it.

You agree not to submit unlawful, defamatory, malicious, abusive, infringing, fraudulent, or knowingly false material.

12. Third-Party Platforms

Our website may rely on third-party providers for hosting, scheduling, payment processing, analytics, forms, email, storage, or embedded tools. We are not responsible for outages, policy changes, security incidents, or content hosted by third parties.

13. Disclaimer of Warranties

To the fullest extent permitted by law, this website and all related services and content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including warranties of accuracy, availability, merchantability, fitness for a particular purpose, or noninfringement.

14. Limitation of Liability

To the fullest extent permitted by law, The Truce Room shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to use of the website or services. This includes, without limitation, damages relating to lost data, lost opportunities, failed negotiations, missed deadlines, reliance on general informational materials, or outcomes in legal, family, workplace, or business matters.

Nothing in these Terms is intended to waive rights or obligations that cannot legally be waived.

15. Indemnification

You agree to indemnify and hold harmless The Truce Room and its owners, employees, contractors, and agents from claims, liabilities, damages, and expenses arising from your misuse of the website, your violation of these Terms, or your unlawful or improper conduct.

16. Governing Law

These Terms shall be governed by the laws of the State of Texas, without regard to conflict-of-laws principles, unless another law is required to apply.

17. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the Effective Date above. Continued use of the site or services after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

18. Contact

Questions about these Terms may be directed to:

The Truce Room Mediation Center
Email: letsmeet@thetruceroom.com
Phone: 817-420-7574